Embarking on reverse logistics rl had given carlsberg many advantages such as economic. Reverse logistics optimization massey research online. Efficiency improvement in reverse logistics and examining the. It is the process of planning, implementing, and controlling the efficient, cost effective flow of raw materials, inprocess inventory, finished goods and related information from the point of consumption to the point of origin for the purpose of recapturing value or. Reverse logistics, green supply chain, end of life, remanufactured product, deposit system. Weee reverse logistics and its impact on economic and environmental sustainability. It involves the integration of information, transportation, inventory, warehousing, material handling, and packaging.
Also, a case study is used for the requirements gathering and the empirical validation which further improves the theoretical relevance of the thesis since there is a high need of case studies in the field of logistics. In this paper we give an overview of articles that describe how firms and other organizations deal with reverse logistics. A company has varied disposal options to choose once a product has been returned. In addition, this thesis aims to identify challenges encountered by logistics providers and recyclers.
In particular, closedloop network model has been receiving much more attention from 2000. It covers all the activities that determine the fate of these returned goods. Reverse logistics programs are typically complicated by a number of factors. This thesis explores the opportunities to improve the consumer returns process and presents methods for modeling the supply chain process for reverse logistics in the retail industry derived from case studies. In order to achieve this, firstly, a reverse logistics network was designed to establish transfer stations, dropoff points and a disassembly plant. This is exacerbated by the multiple entities customer, manufacturer, reseller and disposer that need to partner to develop a smooth reverse logistics program. Reverse logistics optimization a research to the uncertainties in the third party reverse logistics case of new zealand couriers ltd a thesis presented in partial fulfillment of the requirements for the degree of master of logistics and supply chain management at. The handbook of logistics and supplychain management, 2. The reverse logistics process can be divided into two categories depending on the areas of reverse flow which in turn comprises of primary products, or primary of packaging.
Introduction to management of reverse logistics rl and closed loop supply chainclsc processes provides an overall treatment of clsc and rl, a qualitative and quantitative presentation of the size and dimensions of the overall market and. The way forward part i of ii although reverse logistics is often overlooked, retailers that master this discipline can gain competitive differentiation and turn the. The goal of this thesis is to describe, model, and optimize reverse logistics systems commonly used in the consumer electronics industry. The reverse logistics of electric vehicle batteries. Pdf managing reverse logistics or reversing logistics management. In short, reverse logistics needs to become a core competency. Logistics and transport management master thesis no 2003. Exploring customer service in reverse logistics operation. This thesis is dedicated to the precise analysis and assessment of reverse logistics and finding possible solutions for the optimization of reverse logistics in mining industry namely in. After research, the correlation among reverse logistics. An examination of reverse logistics factors impacting the.
B2c ecommerce logistics mode selection globe thesis. Reverse logistics a wellplanned, customized reverse logistics strategy will reduce storage and distribution costs, improve brand reputation, create more sustainable business practices, and satisfy customer demands. Comprehension and implementation of reverse logistics are also connected to the understanding of the life cycle of a product, which is related to the environmental impact assessment referring to a product or service, from the acquisition of raw material to its final. Reverse logistics is a type of inbound freight that most companies are losing money on.
The hidden value in reverse logistics point of view. Thesis title 40 pages reverse logistics commissioned by supervisor eevaliisa kauhanen, mba abstract this thesis was focused on the analysis of the concept of reverse logistics and actual reverse processes which are implemented in mining industry and finding solutions for the optimization of reverse logistics in this sphere. Reverse logistics optimization a research to the uncertainties in. By doing so, we hope to contribute to the research gap of which factors that constitutes a bottleneck for further development of the. In this whitepaper, weve defined the reverse supply chain process, the steps involved and how it can be used as a strategic business weapon. Pdf thesis doctoralerasmus universiteit rotterdam, 2004. Therefore, they just focus on trying to reduce the cost of returns processing. The thesis may not be reproduced elsewhere without the permission of the author. Reverse logistics stands for all operations related to the reuse of products and materials. Reverse logistics is new project research, the author identifies the research problem of the thesis, which is.
Reverse logistics network models can be classified as closedloop network model, generic model, stochastic model and 3pls model. Reverse logistics and information management issues in manufacturing and ebusiness industries a thesis submitted in fulfillment of the requirements for the degree of doctor of philosophy from the royal melbourne institute of technology k. Researchomatic has a collection of thousands of sample logistic research papers, such as logistic management, reverse logistics and supply chain management. I certify that, with the above qualification, this thesis, and the research to. A conceptual framework of reverse logistics impact on firm.
Yesterday, we explained the formal definitions of reverse logistics and how it compares to the. Introduction to management of reverse logistics and closed. Recovering lost profits by improving reverse logistics 5 impacting the bottom line many executives compare the amount of money spent processing returns to other supply chain activities and conclude that investing resources elsewhere would yield greater results. Reverse logistics deals with the handling of the goods that are being returned to the manufacturer by the customer. The reverse logistics process in the supply chain and. The research approach adopted in this thesis includes the design science methodology as an overall research method. The main concept is that reusable packaging, as well as outdated, damaged or defective products, can best be recycled or reused by the original manufacturer. History of reverse logistics is at the core of war, retail.
The first study focuses on the status of the reverse logistics field across multiple disciplines. Mutha and pokharel 2009 argued that reverse logistics can be seen as a forward chain redesigned to manage the flow of products backwards from customers to manufacturing for refurbishment and reproduction. Reverse logistics supply chain process modeling and simulation. The practical insights offered here will help you develop that competency. This thesis analyses the challenges in reverse logistics supply chain rslc and. Introduction product recovery refers to the set of activities designed to reclaim value from a product at the end of its useful life ferrer and whybark, 2000. Design and simulation of reverse logistics network. When a customer purchases an appliance such as a washing machine and it reaches the end of its service life, the customer will. Reverse logistics is a strategy in supply chain management in which a company collects and reuses some part of their distributed good. Logistics and transport management masters thesis no. There is just too much at stake in terms of brand protection, sustainability requirements, and ultimately profitability. However, in reverse logistics, companies create a new supply chain network that works backwards, and allows consumers to reach. Paperwork and poor workflow processes tend to plague reverse logistics operations. Reverse logistics areas of activity and reverse steps.
A facet of the reverse logistics process is that companies should offer end of life recycling for items they sell. Reverse logistics is a small part of the total logistics of a company. Research executive summary 3 research executive summaries series tools to manage reverse logistics figure 2. Reverse logistics the warehouse ltd as a case study. They are the implementation of an efficient reverse logistics management. Yesterday we begun our extensive series on what is reverse logistics and in this post and subsequent posts, we will cover all things reverse logistics, so that when you hear about reverse logistics, you can be in the know and know the real facts pertaining to this form of logistics. This is to certify that betelhem guta degefa has carried out his thesis work on the topic entitled reverse logistics practices and organizational performance the. Logistics and transport management master thesis no. Betelhem guta a thesis submitted to the school of graduate studies of addis ababa university in fulfillment of the requirements for the degree of masters of arts in logistics and supply chain management. This thesis tries to understand the basic concepts of reverse. Relationship between reverse logistics practices and organizational performance the case of east africa bottling share company by. Companies and their supply chain managers can no longer afford to treat reverse logistics as an afterthought.
The final research paper addresses reverse logistics performance metrics within an organization. The reverse logistics process in the supply chain and managing its. Reverse logistics master thesis for how to delete an email address on iphone 7 esl critical analysis essay editor for hire for school, cheap custom essay. An empirical investigation abstract by yong joo lee, ph. Secondly, a simulation model was developed by using the arena 11. There are many definitions of reverse logistics appear gradually. Weee reverse logistics and its impact on economic and. Reverse logistics practices have been in existence for a long time, especially in the automotive industry, where manufacturers try to recover value from recycling car parts. Finally, attention is paid to capturing the characteristics of reverse logistics in appropriate quantitative models. This thesis was focused on the analysis of the concept of reverse logistics and actual. A framework for reverse logistics article pdf available. Find, read and cite all the research you need on researchgate. Baker this dissertation is concerned with taking an empirical approach to designing logistics systems that integrate both forward and reverse flows. The state of the field then provides the structure for a delphi study on the key factors in a reverse logistics process.
In general, logistics indicates the products are transported from producer to customer, while reverse logistics is in an opposite way autry, 2005. Reverse logistics management and green logistics management 818 words 3 pages. Moreover, differences between reverse logistics and more traditional logistics contexts are highlighted. Reverse logistics is based upon heightened environmental consciousness, public policy and the law.
Drivers of product returns bernon and cullen, 2007 forecast accuracy and demand variability. Why reverse logistics needs to become a core competency. School of aerospace, mechanical and manufacturing engineering college of science, engineering and health. The study concluded that the best practices identified in literature have proven to be important in practice, and applying such practices will. Reverse logistics is the first to be presented in 1992 by stock autry, 2005. The context and motivation for this work stem from a collaboration with an industrial partner, a fortune 500 company that sells consumer electronics and is one of the top retailers in its sector. Pdf a framework for reverse logistics researchgate. On this basis, logistics issues arising in the management of reverse goods flows are identified. In todays business context, companies can not longer afford to neglect reverse logistics as an integral part. There is a lack of empirical research regarding reverse logistics metrics. Researchers focus on case study, quantity model and closedloop network model. In our experience with numerous retailers, reverse logistics remains an overlooked area. Typically, a supply chain network creates a path for companies to reach consumers.
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